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Shipping & Returns




  • We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
  • When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
  • Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Returns and Cancellations and Claims

  • All claims must be submitted in writing within 30 days of receipt of goods. Return shipments will not be confirmed without a Return Authorization number.
  • Replacement product will be sent when a repair of original is not possible. When replacement is not available, a credit note will be issued.
  • Cancellation prior to production requires a $25(Z) cancellation fee. Should cancellation be necessary after production has begun, the order will be subject to all costs incurred, in addition to the cancellation fee.